10 THINGS YOU SHOULD KNOW BEFORE HAVING YOUR CAR REPAIRED
1- Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.
2- Never drive a car that could be unsafe because of damages.
3- Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You may do this or you may leave your car at our shop and ask that the insurance company inspect the car here.
4- There is no law requiring you to obtain more than one estimate or appraisal
5-You have the right to go to the repair shop of your choice. Your insurance company can not require you to go to a particular shop.
6- Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different form another that you received, please ask us.
7- Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE, for example) technicians.
8- Ask if the shop will be using genuine (OEM) replacement parts.
9- Ask if the shop offers a repair warranty.
10- Let us help you negotiate your claim with the insurance company.